Welcome to our EBP audit video series where Makosi Advisory Board Member Wayne Kaplan explores the keys to maximizing sustainable profitability through a best-in-class EBP practice.

In the series Wayne discusses how a scalable EBP practice can deliver predictable profitability and support client satisfaction and employee well-being. Watch each episode to gain invaluable insights from Wayne’s extensive industry experience.

Episode 1

Wayne Kaplan outlines the seven key characteristics of a best-in-class EBP audit practice, focusing on profitability, scalability, efficiency, and quality, while also enhancing employee and client engagement.

Episode 2

Wayne discusses how to achieve predictable profitability in EBP audits by fixing costs and enhancing efficiency through specialization and training.

Episode 3

Wayne explores the finer points of delivering successful EBP audits, emphasizing the importance of managed services, subject matter expertise, and a defensively profitable model.

Episode 4

Wayne delves into the role of subject matter experts in EBP audits, highlighting how early problem identification and resolution can improve audit efficiency and client satisfaction.

Episode 5

Wayne examines the critical role of employee satisfaction in EBP audits, showing how a positive employee experience leads to happier clients and a stronger firm culture.

Episode 6

Wayne summarizes key strategies for a successful EBP audit practice, focusing on resource strategy, client satisfaction, and fostering a positive firm culture.